I've been writing about hotels, travel, and tourism for a while. Sometimes it seems like the dinosaurs just left the earth.
Typical habits are: I receive an email that a new hotel is opening. The marketing blurb states, among other things, that the hotel is scheduled to welcome its first guests on May 13, 2023 at 11:30 a.m.
That wealth of information quickly disappeared into the background.
Soon it had only the month listed. A little later, just for the season.
Nowadays, only the year is generally given.
Now you have to “curate” your expectations more carefully. This term didn't exist when I started writing. It's a nod to the world of social media, which could cast blame on many of the people and companies involved in the long-term development of the hotel in question.
Extended schedules can make investors nervous, and some may believe that extended schedules will increase costs before revenue reaches the check-in register.
In recent weeks, social media surveillance has targeted a hospitality venue in the UK. It is an upcoming entertainment venue called Co-op Live, located next to the Etihad Stadium of football club Manchester City Football Club.
Focused on hosting music events, the arena can accommodate 23,500 people and features 32 bars, restaurants and lounges.
According to the BBC and a number of other media outlets, its marketing materials said the venue was scheduled to open in April 2024, but it was not completely ready. The main cause of the problem is infrastructure failure.
The “News” section of Co-op Live's website makes no mention of the issue, which appears to be operating on a different plane.
One of Arena's main investors is Co-operative Group, which is primarily known for its supermarkets. Its history is very close to Manchester.
As we learn in school, the Co-operative Wholesale Society was founded in 1844 by the Rochdale Equitable Pioneer Society to bring together local food producers to control prices through wholesale trade and reinvest in their members through dividends. I was aiming to do that. In the mid-1800s, that might have been a risky tactic.
Now everyone calls this company Co-op, and there are supermarkets bearing that name all over the country.
The FAQ section of our website will tell you what to do in the event of a cancellation. Seven laws and 12 accompanying events are mentioned, but many people, of course, often justified, but in this world of social media where it is easy to lodge complaints, there are many concerns that such changes would bring. It's a huge inconvenience in terms of time and money, not to mention frustration. bring up.
Members of the media are often quick to take bad news to heart, apologize to those they have caused, work together to make things right, and hopefully gain loyalty.
Requires planning. Most entities have this, but we recommend learning from the mistakes you make to fix your messaging and engagement.
Perhaps the social media criticism is too great for any redress to work?
The worst case scenario, as far as I can remember, was Berlin Airport, formally known as Berlin-Brandenburg Airport Willy Brandt, which was scheduled to open in 2011 but did not open until 2020.
Many of us use this airport to attend the International Hotel Investment Forum, and it is perfectly acceptable.
We're sure the same is true for Co-op Live, which has a robust calendar of events. His current 120-strong roster includes his four local yet world-famous Manchester bands and acts: Elbow, James, Simply Red and Liam Gallagher.
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